Gelfand Insurance Group is an independent insurance agency dedicated to helping individuals, families, and businesses protect what matters most. By working with multiple highly rated insurance carriers, we compare coverage options to help clients find insurance that fits their needs, risk level, and budget.
Our team brings the experience and guidance needed to help clients choose the right protection for their situation. As your needs and circumstances change, we are here to help you adjust your coverage and find the right policy from the right company at the right price.
Gelfand Insurance Group is licensed to serve clients in Oregon, Washington, Idaho, California, Arizona, and Nevada, providing insurance solutions designed to support both personal and business protection.
Scot founded Gelfand Insurance Group with a commitment to providing honest guidance, strong client relationships, and reliable insurance solutions. With extensive experience in the insurance industry, Scot built the agency around the idea that clients deserve personalized attention and coverage designed around their unique needs, not one-size-fits-all policies.
Under Scot’s leadership, Gelfand Insurance Group has grown into a trusted resource for individuals, families, and businesses seeking knowledgeable insurance advice and dependable protection. His focus on integrity, service, and long-term client relationships continues to shape the agency’s approach today.
Living in a community is both a responsibility and an opportunity. You have the responsibility to keep your property maintained to enhance the value of the neighborhood. You have the opportunity to make great friends and to shape your community for years to come.
A neighborhood becomes your place in this world and allows you to establish roots in the community that will enrich your life and the lives of your family members by giving them a sense of belonging. Take a chance and get involved, you can make more than friends, you can make a difference!
Gelfand Insurance Group make every effort to invest in the local West Linn community. We support other small businesses and do our best to volunteer our time to help others succeed.
Christian Garcia Vazquez
Administrative Manager & Licensed Personal and Commercial Lines Agent/CSR
Christian Garcia-Vazquez brings a diverse background to her work. Specializing in both personal and commercial lines, Christian is dedicated to helping individuals, families, and businesses navigate the complexities of insurance with clarity and confidence. An Oregonian at heart, Christian loves the outdoors and new adventure! Outside of work, she treasures family time with her husband and two boys, always eager to learn, grow, and take on the next challenge in both her career and life.
Tracy Stephens
Office Manager & Commercial Lines Customer Service Agent
Tracy is a native of Portland and has been in the insurance industry for over 20 years. She is a new addition to Gelfand Insurance. Away from the office Tracy is involved with an international non- profit organization providing relief to orphaned children. She enjoys escaping to the beautiful Oregon coast for quiet time and relaxation. One of her greatest loves in life are her grandchildren. Currently, she manages the commercial lines department and is always happy to help with your Insurance needs.
Nancy Hoyle
Licensed Personal Lines Agent/CSR
Nancy is a born & raised Oregonian. She became a Licensed Property & Casualty Insurance Agent in February 2000. She has worked with Allstate, MetLife and AAA Oregon/Idaho. She joined Gelfand Insurance in July 2017 as a Personal Lines Agent/CSR. Outside of work Nancy enjoys traveling to sunny places, camping, boating and spending time with family & friends (dogs included). Nancy can help you with all your personal insurance needs!
Tiffany Barinaga
Licensed Agent
Tiffany has been an agent with Gelfand Insurance since January of 2006. She spent most of her career in real estate and decided to make a change and joined the Gelfand team so she could spend more time with her family. Tiffany is an active member of the West Linn community and enjoys spending time with her husband and three children.
Nicole Gelfand
Personal & Commercial Lines Agent
With a degree in Chemical Engineering and a background as a Realtor, I bring a unique problem-solving perspective to both personal and business insurance. Running our new Scottsdale office, I’m committed to finding the best coverage at the most competitive price, utilizing all available resources. Having moved from Chicago and balancing time between Scottsdale (AZ) and West Linn (OR), I understand the importance of personalized service and peace of mind, no matter where you are.
Ana Hernandez Fierros
Licensed Personal Lines Agent/CSR
I began my journey in the insurance industry in 2021—an unexpected path that has turned into a true passion. As a first-generation insurance agent, I take pride in helping individuals and businesses navigate their coverage options with confidence and ease. Beyond insurance, I love exploring new foodie spots and coffee shops, spending time with my corgi, and spending time with family & friends. Finding peace of mind is important to me, both in life and in the work, I do for my clients.
Betsy Ralston
Licensed Agent
Betsy has been an agent with Gelfand Insurance since 2008 and specializes in contractors and commercial insurance as well as home, auto and life insurance. She’s been a god-send to the agency with her unparalled expertise. She’s noted for her extreme patience and her knowledge will amaze you. Even your not well-thought out questions will be answered to your satisfaction. Besides her vast knowledge of insurance her services include marital advice, how to dress for success, how to raise your children, where to find the best bargains and how to make a damn good banana bread. Give her a call, she won’t disappoint.
DJ Erickson
Personal & Commercial Lines Agent
DJ, a native of Oregon, is a recent addition to the office. With a solid background in trucking, logging, and construction, he offers valuable insights into the specific insurance needs of these sectors. DJ holds licenses in Life, Property & Casualty insurance, serving clients in both personal and commercial lines. Outside of work, DJ enjoys spending quality time with his wife, family, and dogs, exploring the outdoors through camping and fishing, and attending car shows and sporting events.
Kylie Gelfand
Business Operations Associate
With a strong passion for fashion. While her primary focus is as a wardrobe stylist for professional athletes in Los Angeles, she also lends her expertise to support the family business as needed. Kylie combines her love for fashion with a dedicated work ethic, ensuring that she stays connected and contributes in meaningful ways, whether in her primary role or through occasional assistance with the family business.
Nalani Vazquez
Receptionist & Customer Service Specialist
Nalani is a key resource in the office, always willing to assist her colleagues with any needs. She is known for her energetic, kind, and caring personality, which positively influences both the workplace and her interactions outside the office. With a deep commitment to family, Nalani is highly regarded for her strong work ethic, talent, and sense of humor. Despite balancing the demands of a full-time academic schedule alongside her role as a dedicated staff member, she consistently maintains focus, effectively prioritizes her responsibilities, and approaches challenges with determination and resilience.
Nohemi Espinal
Customer Service Representative
Nohemi Espinal is a friendly and approachable Customer Service Representative at Gelfand who truly enjoys helping people. She is known for her positive attitude, patience, and ability to make customers feel heard and supported. Nohemi takes pride in turning questions and concerns into smooth, positive experiences for every customer she assists.
Claudia Gonzalez
Bilingual Customer Service Specialist
I’m a passionate newcomer to the insurance agency world, eager to learn and grow in this field. With a strong drive for personal and professional development, I’m excited to dive deeper into the industry and contribute my skills along the way. Outside of work, I’m a proud mom to my 12-year-old son, who shares my love for sports. We’re also big fans of the outdoors from the mountains to the ocean, we spend the summer days hiking, rafting, paddleboarding, swimming, camping, and embracing nature’s beauty are some of our favorite activities.
Your Big Furry Friend
Meet Harry
Harry is our friendly Bigfoot who learns insurance alongside you, asking real questions, skipping the jargon, and keeping the process simple.
The Office Pets
Harper & Deebo
Harper and Deebo are an essential part of our team, bringing joy, warmth, and plenty of smiles to the office. Harper, known for her sweet and gentle nature, absolutely loves treats and always knows how to brighten a tough day. Deebo, the office baby, is full of energy and mischief, adding extra charm and keeping everyone on their toes. Together, they serve as our official greeters, offering a friendly welcome to every client who visits. Whether it’s a wagging tail or a playful nudge, Harper and Deebo ensure that everyone feels at home the moment they walk in.