Gelfand Insurance Group is an independent insurance agency dedicated to helping individuals, families, and businesses protect what matters most. By working with multiple highly rated insurance carriers, we compare coverage options to help clients find insurance that fits their needs, risk level, and budget.
Our team brings the experience and guidance needed to help clients choose the right protection for their situation. As your needs and circumstances change, we are here to help you adjust your coverage and find the right policy from the right company at the right price.
Gelfand Insurance Group is licensed to serve clients in Oregon, Washington, Idaho, California, Arizona, and Nevada, providing insurance solutions designed to support both personal and business protection.
Scot founded Gelfand Insurance Group with a commitment to providing honest guidance, strong client relationships, and reliable insurance solutions. With extensive experience in the insurance industry, Scot built the agency around the idea that clients deserve personalized attention and coverage designed around their unique needs, not one-size-fits-all policies.
Under Scot’s leadership, Gelfand Insurance Group has grown into a trusted resource for individuals, families, and businesses seeking knowledgeable insurance advice and dependable protection. His focus on integrity, service, and long-term client relationships continues to shape the agency’s approach today.
Living in a community is both a responsibility and an opportunity. You have the responsibility to keep your property maintained to enhance the value of the neighborhood. You have the opportunity to make great friends and to shape your community for years to come.
A neighborhood becomes your place in this world and allows you to establish roots in the community that will enrich your life and the lives of your family members by giving them a sense of belonging. Take a chance and get involved, you can make more than friends, you can make a difference!
Gelfand Insurance Group make every effort to invest in the local West Linn community. We support other small businesses and do our best to volunteer our time to help others succeed.
Christian Garcia Vazquez
Agency Manager and Personal Lines Lead
Christian Garcia-Vazquez brings a fresh, versatile approach to insurance, working across both personal and commercial lines. She helps individuals, families, and businesses cut through the noise and make confident, informed decisions about their coverage. Rooted in Oregon, she’s fueled by the outdoors, new experiences, and quality time with her husband and two sons, always learning, always evolving, and ready for what’s next.
Tracy Stephens
Commercial Lines Manager
Tracy is a native of Portland and has been in the insurance industry for over 20 years. She is a new addition to Gelfand Insurance. Away from the office Tracy is involved with an international non- profit organization providing relief to orphaned children. She enjoys escaping to the beautiful Oregon coast for quiet time and relaxation. One of her greatest loves in life are her grandchildren. Currently, she manages the commercial lines department and is always happy to help with your Insurance needs.
Nancy Hoyle
Personal lines CSR and Account Manager
Nancy is a born & raised Oregonian. She became a Licensed Property & Casualty Insurance Agent in February 2000. She has worked with Allstate, MetLife and AAA Oregon/Idaho. She joined Gelfand Insurance in July 2017 as a Personal Lines Agent/CSR. Outside of work Nancy enjoys traveling to sunny places, camping, boating and spending time with family & friends (dogs included). Nancy can help you with all your personal insurance needs!
Tiffany Barinaga
Executive Agent/Producer
Since joining Gelfand Insurance in 2006, Tiffany has been on a mission to provide the kind of protection she’d want for her own family. After a career in real estate, she transitioned to insurance to find a better balance for her life at home, a move that has allowed her to become a trusted advisor for other local families. Tiffany is an active member of the West Linn community and a true PNW enthusiast. In her spare time, you’ll likely find her spending time with her husband, friends and family boating , hiking , camping or at a Duck game. She has three kids and one adorable little granddaughter.
Nicole Gelfand
Executive Agent/Producer Arizona Office
With a degree in Chemical Engineering and a background as a Realtor, I bring a unique problem-solving perspective to both personal and business insurance. Running our new Scottsdale office, I’m committed to finding the best coverage at the most competitive price, utilizing all available resources. Having moved from Chicago and balancing time between Scottsdale (AZ) and West Linn (OR), I understand the importance of personalized service and peace of mind, no matter where you are.
Ana Hernandez Fierros
Personal Lines CSR and Account Manager
Ana Hernandez has been working in the insurance industry since 2021, where she has developed a strong passion for helping individuals and families protect what matters most. As a personal line’s agent, she is known for building meaningful relationships with her clients and making the insurance process clear, simple, and approachable. Outside of her professional role, Ana enjoys spending quality time with her family, exploring new restaurants and coffee shops, and unwinding at home with a good movie and a home-cooked meal.
Betsy Ralston
Executive Agent/Producer
Betsy has been an agent with Gelfand Insurance since 2008 and specializes in contractors and commercial insurance as well as home, auto and life insurance. She’s been a god-send to the agency with her unparalled expertise. She’s noted for her extreme patience and her knowledge will amaze you. Even your not well-thought out questions will be answered to your satisfaction. Besides her vast knowledge of insurance her services include marital advice, how to dress for success, how to raise your children, where to find the best bargains and how to make a damn good banana bread. Give her a call, she won’t disappoint.
DJ Erickson
Executive Agent/Producer
DJ, a proud Oregon native, is a highly valued member of the team, bringing extensive hands-on experience in trucking, logging, and construction. His deep understanding of these industries allows him to provide clients with tailored, practical insurance solutions that truly meet their needs. Licensed in Life, Property & Casualty insurance, DJ serves both personal and commercial clients with a strong commitment to reliability and service. Outside of work, DJ enjoys spending quality time with his wife, family, and dogs. He has a passion for the outdoors, often camping and fishing, and enjoys attending car shows and sporting events.
Kylie Gelfand
Personal Lines overflow CSR
With a strong passion for fashion. While her primary focus is as a wardrobe stylist for professional athletes in Los Angeles, she also lends her expertise to support the family business as needed. Kylie combines her love for fashion with a dedicated work ethic, ensuring that she stays connected and contributes in meaningful ways, whether in her primary role or through occasional assistance with the family business.
Nalani Vazquez
Personal and commercial lines Licensed CSR
Nalani is a key resource in the office, always willing to assist her colleagues with any needs. She is known for her energetic, kind, and caring personality, which positively influences both the workplace and her interactions outside the office. With a deep commitment to family, Nalani is highly regarded for her strong work ethic, talent, and sense of humor. Despite balancing the demands of a full-time academic schedule alongside her role as a dedicated staff member, she consistently maintains focus, effectively prioritizes her responsibilities, and approaches challenges with determination and resilience.
Nohemi Espinal
Personal lines CSR Assistant
Nohemi Espinal is a bilingual Customer Service Representative and Assistant who takes pride in being the first point of contact for clients, whether in person or over the phone. She assists with policy changes, billing inquiries, and payments, providing clear and efficient service tailored to each client’s needs. Being bilingual is especially meaningful to Nohemi, as it allows her to build strong connections and ensure both English and Spanishspeaking clients feel comfortable and understood when discussing their insurance. She is currently working toward becoming licensed, with the goal of expanding her role to contribute to new business and help grow the agency’s book.
Claudia Gonzalez
Commercial Lines Assistant and HR Coordinator
I’m a passionate newcomer to the insurance agency world, eager to learn and grow in this field. With a strong drive for personal and professional development, I’m excited to dive deeper into the industry and contribute my skills along the way. Outside of work, I’m a proud mom to my 12-year-old son, who shares my love for sports. We’re also big fans of the outdoors from the mountains to the ocean, we spend the summer days hiking, rafting, paddleboarding, swimming, camping, and embracing nature’s beauty are some of our favorite activities.
Your Big Furry Friend
Meet Harry
Harry is our friendly Bigfoot who learns insurance alongside you, asking real questions, skipping the jargon, and keeping the process simple.
The Office Pets
Harper & Deebo
Harper and Deebo are an essential part of our team, bringing joy, warmth, and plenty of smiles to the office. Harper, known for her sweet and gentle nature, absolutely loves treats and always knows how to brighten a tough day. Deebo, the office baby, is full of energy and mischief, adding extra charm and keeping everyone on their toes. Together, they serve as our official greeters, offering a friendly welcome to every client who visits. Whether it’s a wagging tail or a playful nudge, Harper and Deebo ensure that everyone feels at home the moment they walk in.